In part one, we said that reflection isn’t an idle look back. It’s a way of expanding our view of the present.
Reflection can also focus on what happened to understand what it means. If you work with people who believe in learning from experience, you’ve autopsied the past to identify what went well and what we would do differently. It’s a good endeavor. But if you’re like me, you also know that it’s very difficult to do things differently next time. We have to remember, then recognize that it’s happening, and then do it.
So, we recommend looking back to uncover the story that helped produce the results we intended and those we didn’t. We can reflect in this way on past or present action. There’s always a story propelling it. And if two people are involved, there are at least three stories.